These Terms of Service ("Terms") govern your access to and use of WagePilot (the "Service"), provided by Whealbit, trading as WagePilot ("we", "us"). By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.
Note: This is a plain-English starting point and not legal advice. Have your final terms reviewed by a qualified adviser before relying on them.
1. The Service
WagePilot is a time-tracking and workforce-management tool: rotas, geofenced clock-in, holiday tracking, timesheets, live labour-cost reporting and CSV export of approved hours. WagePilot is not a payroll provider and does not calculate tax, National Insurance or net pay, nor move money.
2. Accounts
You are responsible for the activity under your account, for keeping login details secure, and for ensuring the people you add are entitled to be added. You must provide accurate information and keep it up to date.
3. Subscription, trial and billing
WagePilot is offered on a flat monthly subscription. New accounts begin with a 14-day free trial; no card is required to start. After the trial, the subscription continues monthly until cancelled. Payments are processed by Stripe; by subscribing you authorise the recurring charge. You can cancel at any time, effective at the end of the current billing period. Fees already paid are non-refundable except where required by law.
4. Acceptable use
You agree not to misuse the Service, including not to:
- break the law or infringe others' rights using the Service;
- attempt to disrupt, reverse-engineer or gain unauthorised access to the Service;
- use location data to track staff outside the clock-in/out events the Service is designed for.
5. Your data
You retain ownership of the data you put into WagePilot. We process it to provide the Service in line with our Privacy Policy. You can export approved hours to CSV at any time and may request deletion of your account data.
6. Availability and changes
We work to keep the Service available but do not guarantee uninterrupted access. We may update features and, on reasonable notice, these Terms. Continued use after a change means you accept the updated Terms.
7. Liability
The Service is provided "as is". To the extent permitted by law, our total liability arising from the Service is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited by law.
8. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.
9. Contact
Questions about these Terms? Email hello@wagepilot.co.uk.