12.07% accrual
The method for working out paid holiday for irregular-hours and part-year workers: holiday accrues at 12.07% of hours worked (5.6 weeks ÷ 46.4 working weeks), for leave years from 1 April 2024.
Holiday calculatorGlossary
UK staff & pay terms, in plain English
The words that come up when you run a shift team, geofencing, the 12.07% rule, NMW, tronc and the rest, defined simply.
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B
Bank holiday
A public holiday in the UK. Whether bank holidays count towards the 5.6-week statutory entitlement depends on the contract; WagePilot tracks each person’s balance accordingly.
Buddy punching
When one worker clocks in or out on behalf of another, inflating recorded hours. Geofenced, on-device clock-in stops it by tying each clock-in to being physically present.
How to stop buddy-punchingC
Casual / part-year worker
Someone who works irregular hours or only part of the year (e.g. seasonal staff). Their holiday accrues at 12.07% of hours worked under the 2024 WTR reform.
Clock-in / clock-out
Recording the exact start and end of a shift. WagePilot uses on-device GPS (with a QR fallback) so the recorded times reflect when someone was genuinely on-site.
Geofenced clock-inG
GDPR (UK)
The UK’s data-protection law. WagePilot is built around data minimisation: checking location only at clock-in, collecting only what a timesheet needs.
Security & privacyGeofencing
A virtual boundary around a physical location. In WagePilot, a geofence around each site lets staff clock in only when they are actually on-site: checked once, at clock-in, never continuously.
Geofenced clock-inL
Labour cost percentage
Staff wage cost as a share of revenue, a key health metric in hospitality. WagePilot’s live labour-cost board shows the running spend so you can act before payday.
Live labour costN
National Living Wage (NLW)
The higher legal minimum hourly rate for workers aged 21 and over in the UK. It is reviewed each April.
National Minimum Wage (NMW)
The legal minimum hourly pay for most UK workers under 21. Employers must keep records proving they pay at least NMW for six years (since 1 April 2021).
Record-keeping guideO
On-call
Time when a worker is not actively working but must be available to start at short notice. Whether on-call time counts as working time, and is paid, depends on how restricted the worker is — a key Working Time point.
Working Time Regulations (WTR)Open shift
A scheduled shift not yet assigned to anyone, which staff can claim. A simple way to fill gaps without a group chat.
P
PAYE
Pay As You Earn: the HMRC system through which employers deduct Income Tax and National Insurance from wages. WagePilot exports approved hours to the payroll software that runs PAYE.
Payroll exportPro-rata
Calculating an entitlement (such as holiday) in proportion to the days or hours someone works, compared with a full-time equivalent.
R
Rolling rota
A repeating shift pattern that cycles over a fixed number of weeks (for example a 4-week rolling rota) before starting again, so staff know their pattern well in advance. Common in care, security and manufacturing.
How to write a staff rotaRoster
Another word for a rota: a schedule of who works which shifts. “Rota” is the common UK term; “roster” is used interchangeably, and more often in healthcare, security and aviation.
Rota builderRota
A schedule of who works which shifts across a week or period. WagePilot’s rota builder lets you copy last week, flag clashes and publish to staff phones in minutes.
Rota builderRotating shift pattern
A schedule where teams rotate through different shifts (earlies, lates, nights) over a cycle. The “continental” pattern is a popular 24/7 version mixing day and night shifts across a rolling cycle.
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Shift swap
When two workers exchange scheduled shifts, or one covers another. Handling swaps in-app keeps the rota and the records accurate.
Split shift
A working day broken into two or more separate periods with a long unpaid gap between them (for example a lunch service and a dinner service), common in hospitality. Each block is clocked in and out separately.
Rota for cafés & restaurantsStatutory holiday entitlement
The minimum paid leave most UK workers are legally owed: 5.6 weeks a year (28 days for a five-day week), which can include bank holidays.
Holiday, sortedT
Timesheet
A record of the hours a worker actually worked. WagePilot builds tamper-evident timesheets from real clock-ins, with every edit logged and visible to staff.
Audited timesheetsTronc
A formal arrangement for pooling and distributing tips among staff, run by a “troncmaster”. WagePilot tracks hours; it doesn’t run payroll or tronc itself.
W
Working Time Regulations (WTR)
UK law governing working hours, rest breaks and paid holiday, including the 5.6 weeks’ statutory leave entitlement. Reformed in 2024 for irregular-hours and part-year workers.
Z
Zero-hours contract
An employment contract with no guaranteed minimum hours. Zero-hours staff are still entitled to paid holiday, accrued at 12.07% of hours worked.
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