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Tips & tronc

Pool tips for a site, share them by hours or evenly, and keep the records the Employment (Allocation of Tips) Act 2023 asks for.

Open in WagePilot Pooling and sharing tips is on Core and up; on Free every pool you have already shared stays listed, readable and exportable

Tips lets you pool a day’s gratuities at one site and share them out by a rule you set (hours worked or an even split) rather than a back-of-an-envelope sum. Every pool and share is kept as your tips record. Open it at Tips in the sidebar.

Pool the day's tips, split proportionally by hours worked: each person's share shows before you save it.

Sharing out a pool

The Share a tip pool card is the builder. It has three numbered steps, and the split updates live before you commit anything.

  1. 01

    Day and site

    The Date defaults to today; change it to pool for an earlier day (tips cannot be shared for a future day). The Site picker chooses whose hours the pool is split across.

  2. 02

    Amount and method

    Type the pool total into Amount (£) (for example 120.00). This is the full sum being shared, not a per-person figure. Pick By hours worked or Split equally under Method.

  3. 03

    Check the split

    A table lists everyone who clocked in at that site that day, their hours and their share, with a total that always equals the pool. Overnight shifts count on the day they started.

  4. 04

    Share it

    Press Share £X. You get a "Shared £X across N" confirmation, and each person is told their own share.

What each sharing method does

MethodHow it splits
By hours workedIn proportion to the paid hours each person worked at that site that day. Unpaid breaks are not counted.
Split equallyDivided evenly across everyone who worked there that day, whatever their hours.

Your tips record

Every pool you share is listed below the builder with its date, site, method, number of people and amount. Search by site, date or method. Download CSV at the top of the page exports every pool with each person’s hours and share.

  1. 01

    Press the bin icon

    On the pool you want to remove.

  2. 02

    Give a reason

    A reason is required. It is shown to staff and kept on the record.

  3. 03

    Confirm

    Everyone in the pool is told, with your reason. There is no in-place edit: to correct a pool, remove it and share a fresh one.

Your duties under the Employment (Allocation of Tips) Act 2023

The Act added Part 2B to the Employment Rights Act 1996. If you take tips more than occasionally, the Employment (Allocation of Tips) Act 2023 card on the Tips page sums up what you must do:

DutyWhat it meansSection
Pass on 100%Every penny goes to workers, paid by the end of the month after the customer paid it. Only legal deductions such as income tax.ERA 1996 ss.27D, 27G
Allocate fairlyHave regard to the statutory Code of Practice on fair and transparent distribution of tips.s.27D
Written policySay whether you ask customers to tip and how tips are shared, and make it (and any update) available to all workers.s.27I
Keep records for 3 yearsFrom the date each tip was paid.s.27J(1)
Answer record requestsA written request covers whole months, up to 3 years back, ending before the request; one per 3 months. Reply within 4 weeks of receiving it.s.27J
  • Written policy template downloads a starting policy as a text file, filled in with your business name and the sharing method you have selected. Adapt it to how your business works before you adopt it.
  • Worker’s tips record: choose a worker and press Download their record for a CSV of every pool they were in and their share, covering the widest period a request received today could ask for.

Common questions

Can I edit a pool after saving it?
There’s no in-place edit. To correct a pool, remove it with a reason (everyone in it is told) and share a new one with the right amount, date or method.
Does WagePilot pay out the tips or handle tronc tax?
No. WagePilot produces the fair split and keeps the record; the actual payment and any tax (for example through a tronc) is handled by your payroll arrangement. Pooled tips appear alongside wages on Reports so you can copy one combined figure per person into payroll.
Do I need a written tipping policy?
Yes, if tips are paid at your business on more than an occasional and exceptional basis (Employment Rights Act 1996 s.27I). Download the template from the Tips page, adapt it and make it available to all workers.