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The staff app

Your profile

Your details in one place: pay rate, contracted hours, sites and start date; change your password; jump to availability and cover; switch between workplaces; and download or request deletion of your data.

Your Profile — reached from the avatar top-right — is where your own details, your login and your data controls live. Open it any time to check what you’re paid, which sites you’re on, or to change your password.

Your identity, the details your workplace holds, your login, quick links and your data controls.

Your details

The top card shows your name, job title and employment type. Below it, the details your workplace holds:

Pay rate
Your hourly rate, marked “est. gross”.
Contracted
Your contracted hours a week, if your workplace sets them.
Holiday
Either “Accrues at 12.07%” or your allowance in days — how your time off is worked out.
Started
The date you started.
Sites
The locations you’re assigned to and can clock into.
Email & phone
Your contact details on file.

Change your password

  1. 1

    Tap Change password

    Opens a short form.

  2. 2

    Enter old and new

    Type your current password, then your new one twice. You may be asked to pass a quick “I’m not a robot” check.

  3. 3

    Update

    Tap Update password — you’ll see “Password updated”.

Your availability
Jump to setting when you can work. Shown when your workplace uses availability.
Cover & swaps
Jump to picking up or handing off shifts. Shown when shift cover is on.

Your data

The Your data card gives you your UK GDPR controls. Downloading is instant and self-service; deletion is a request to your employer, who holds the records.

Download my data
An instant file with a copy of your profile, hours, pay and leave. No approval needed — it’s your own record.
Request account deletion
Asks your employer to erase your personal data. It opens a dialog explaining what’s kept, and you can add a note. Once sent, it shows a Requested chip so you can’t send it twice.

At the bottom, Log out signs you out of this device.

Common questions

My pay rate or hours look wrong — can I change them?
Not directly — your details are set by your workplace to keep pay and clock-in accurate. Tell your manager and they’ll correct your rate, contracted hours or sites on their side.
How do I get a copy of my own data?
On your Profile, open the Your data card and tap Download my data. You get an instant file with your profile, hours, pay and leave — no approval needed, because it’s your own record.
Can I delete my account myself?
You send a deletion request to your employer, who is the data controller, using Request account deletion on your Profile. They action it and erase your personal identifiers, though some pay and working-time records must be kept by law for a period after you leave.