Rotas & live floor
Shift swaps & cover
Let staff give away or claim shifts and request swaps, with you keeping final approval — so cover stops living in a group chat.
Open in WagePilot
Available where the Requests module is enabled
Requests is where shift changes happen without the WhatsApp scramble. A staff member who can't work a shift offers it up; an eligible colleague claims it; you approve. Everyone sees the result on their rota, and you keep the final say.
What staff can do
- Give away a shift
- Offer a shift they can no longer work to colleagues who are eligible to cover it.
- Claim an open shift
- Pick up a shift that has been broadcast or given away.
- Request a swap
- Propose trading one of their shifts for one of a colleague’s.
How you stay in control
- Changes only become real when you approve them — nothing reshuffles your rota behind your back.
- Eligibility (role, site, availability) is respected, so a request you would never accept rarely reaches you.
- Every approved change updates the rota and notifies the affected staff automatically.
Still stuck? Email hello@wagepilot.co.uk and a human replies within a working day.
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