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The staff app

Booking time off

See your holiday balance, book time off in a few taps with your balance checked live, and track and cancel requests — including hours-based and accruing allowances.

The Holiday tab shows how much time off you’ve got left and lets you book it. Your balance is worked out for you — including the newer accrual rules for irregular-hours workers — so you always know where you stand before you ask.

Help Centre

Holiday

Approvals, the team calendar and balances.

Pending

2

awaiting you

Off today

0

full team in

Approved

3

next 30 days

Team days left

123

holiday remaining

Who's off: next 14 days

Wed 29 - Thu 30 - Fri 31 - Sat 1 - Sun 2 - Mon 3 - Tue 4 - Wed 5 PS Thu 6 PS Fri 7 - Sat 8 - Sun 9 -

Pending requests

LM Leo Marsh Sick · 1 day · Wed 17 Jun

“Migraine”

Decline Approve
PS Priya Shah Holiday · 4 days · Sun 12 Jul – Thu 16 Jul

“Family trip to St Ives”

Clashes with Sam's shift on Mon 13 Jul

Decline Approve

Balances

Ade Kowalski 25 days left
Jess Morgan 13 days left
Leo Marsh 0.5 days left
Priya Shah 30 days left
Sam Pengelly 26.5 days left
Tom Rowe 28 days left
Your balance as a ring — days left, with allowance, booked and taken beside it — over your list of requests.

Reading your balance

The ring shows your days left. Beside it:

Allowance / Accrued
Your total holiday for the year — or, if you accrue as you work, what you’ve built up so far.
Booked
Time off that’s approved or waiting on approval.
Taken
Days you’ve already had.

If your holiday builds as you work

Irregular-hours and zero-hours workers accrue holiday at 12.07% of the hours they work — the statutory method since April 2024. If that’s you, a card shows your hours worked, hours accrued and hours left, plus any balance carried over from before you joined.

Accrual vs a fixed allowance: how your balance is worked out shapes what you see and how you book.

Some workplaces measure holiday in hours rather than whole days. If yours does, the balance and the booking form both work in hours.

Booking time off

Tap Book time off to open the request form.

Pick your dates and the form checks them against your balance live — “balance now” to “balance after” — before you send.
  1. 1

    Choose the type

    Holiday, Sick or Unpaid.

  2. 2

    Pick your dates

    A From and To — you can’t pick a date in the past, and the end can’t be before the start.

  3. 3

    Half-days or hours

    For a holiday you can flag a half-day start or half-day end. If your workplace books holiday in hours, you type the number of hours instead.

  4. 4

    Add a note (optional)

    Anything your manager should know.

  5. 5

    Send it

    Tap Submit request. You’ll see “Request submitted” and land back on your holiday list.

What the form tells you as you go

This request
The total the booking comes to, in days or hours.
Balance now → after
A live readout of your balance before and after this request, so there are no surprises.
Who else is off
For a holiday, a heads-up if teammates are already booked off over the same dates — useful before you commit to a popular week.
Over your balance
If the request is more than you’ve accrued, it says so and reminds you your manager can still approve it — it doesn’t block you.
Overlaps an existing request
If the dates clash with time off you’ve already booked, it flags it and stops you double-booking.

Tracking and cancelling requests

Every request sits in Your requests with a status chip — pending, approved or declined — and any note your manager left on their decision. While a request is still pending, a Cancel request button lets you pull it back; you’ll see “Request cancelled”.

Common questions

How is my holiday balance worked out?
It depends on your setup. Many workers have a fixed yearly allowance; irregular-hours and zero-hours workers accrue 12.07% of the hours they work, the statutory method since April 2024. The Holiday tab shows whichever applies to you, with hours worked, accrued and left where relevant.
Can I request more holiday than I’ve got left?
The form warns you when a request goes over your balance, but it doesn’t stop you — your manager can still approve it. You’ll always see your balance before and after the request so there are no surprises.
How do I cancel a holiday request?
While it’s still pending, open Your requests and tap Cancel request on it. Once it’s been approved the cancel option goes away — talk to your manager if approved time off needs changing.